Easily build your direct to consumer (D2C) online stores
Drive your e-commerce profitability through audience-specific Multi-Stores experiences for your consumer buyers, SME or corporate buyers, students, employees, Key Opinion Leaders, etc. Whether as a webstore, a social channel store, chat store or streaming store.
Launch your online Direct-to-Customer store in 3 steps
EcommerceIQ helps you kickstart fully-connected D2C stores with our premier partners software covering product discovery, inventory management, checkout & payment, sales order orchestration, fulfillment, shipment and returns. Kick-off your D2C channels with 3 simple steps:
EcommerceIQ Multi-Stores is build for brands that…
Some brands spend a lot of effort to build a following or be found online, only to redirect their customers to channels they don’t control, literally inviting their customers to engage with their competitors. Or send their customers from site to site, heavily driving drop-offs. We help you sell to your customers where they are. On the web. On your social channels. On your website. With ready integrations and analytics to run your e-commerce in Southeast Asia.
Our EcommerceIQ Multi-Stores Management makes it easy to run multiple D2C stores from the same inventory and the same fulfillment operation, but with differentiated pricing, promotions, communication and presentation. Different age segments, urban vs. rural buyers, students vs. professionals, employees vs. customers: it’s what EIQ Multi-Stores Management does best.
With our D2C channels we help you own your customers and help you connect all of your customer touchpoints, across online and offline. Determine all aspects of your brand experience, brand and product positioning, but also customer advice, shipment and returns. Access first-hand customer data to better understand your customers’ needs. Experiment with your customer engagement or your distribution models, influencers or celebrities. And know that every customer you acquired is yours, to sell to again and again, without paying a middleman.
Many channels give you very little control over the actual price your customer pays, the charges and margin to you, where your products appear, how they are positioned and what your products compete with. With EIQ Multi-Stores, we put you in control of your business, while tapping into our experience of years of e-commerce and millions of orders processed, and providing you with actionalable insights from across your e-commerce and commerce.
Turbo-charge your Direct-To-Customer e-commerce with agnostic plugins
We are not here to sell you particular technology or channel. But we know what you need to scale up smartly your e-commerce in Southeast Asia while keeping control of your inventory, orders, customers, payments, finances and projections.
With the EcommerceIQ plugin for all relevant D2C channels, you automatically route your orders to the right warehouse and get access to Southeast Asia’s largest network of 3PLs at discounted rates.
Content & Store Management
Real-time synchronization of high frequency datapoints e.g., allocated inventory, pricing adjustment, promotions activations.
Our ready-to-action insights of your D2C channels, customer experience, user behaviour, delivery issues, returns and the wider market, give you a strong advantage over your competitors.
Meet the most advanced checkout solution
Shorten the checkout time to 1.3 seconds for existing customers
Easy Cash Reconciliation
Manage all payment gateways in one integration
Remove Excuses to Drop-off
Acquire customer accounts without any sign ups
Sell on any digital surface without redirects