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Engagement Management

Engage and Build Loyalty

Leverage our data and build a 360-degree view of your customers to create meaningful and streamlined experiences that drive your brand loyalty and ignite their propensity to purchase.

Customer data platform

Unified Segmentation and Actionable Insights

Unified Segmentation and Actionable Insights

Engagement Management is a customer data platform that gives you access to the world’s leading tools to enhance every customer touchpoint. The platform can provide your e-commerce team members and marketing experts with strategic guidance and support to transform your brand into a customer-centric business.

Robust Data in a Single View

Engagement Management has pre-built integrations that enable your brand to quickly combine, enrich, and transform data into a single view and turn this information into actionable insights.

In-Depth Understanding

Our easy-to-use tools will give you unbridled access to customer data, enabling your experienced internal analytics team to reduce their workload and gain in-depth customer insight.

Engaging the Entire Organization

Whether it’s accounting, merchandising, performance marketing, fulfillment, logistics, or omnichannel order management – our platform enables you to orchestrate relevant customer experiences across all these functions.

Engagement Management  access is available to your entire organization, giving your business an overview of your customer insights.

Engage customers and build loyalty

Trust and Compliance

We are committed to earning and maintaining the trust of our customers.

Engagement Management understands that the way you handle your customers’ data has a significant influence on the health and success of your business.

Maintaining a careful balance between privacy compliance and personalization is key to building trust and rapport with your customers—and we have the documentation, certifications, and experience to help you achieve your business goals.

Programmatic digital advertising

Orchestrate Your Campaigns Efficiently

Turn your customer insights into an actionable, intelligent, unified, cross-channel campaign manager.

With Engagement Management programmatic digital advertising capabilities, you have the automated technology to manage and streamline your online campaigns, make transactions efficiently and effectively, and consolidate your digital advertising with one integrated, dynamic platform.

Whether it’s email marketing, SMS, landing pages, social search, retargeting, live chat, or push notification, you’ll have the tools to connect with your audience and convert them into customers on any digital surface.

Unlock marketplace data

Bridge the Gaps in Marketplace Data

No more headache about losing your customer data as a result of marketplace Personally Identifiable Information (PII) policies.

Even with gaps in marketplace data, our customer data platform has the capability to paint a complete and vivid picture of your entire customer spectrum using the data from any of your sales channels, including top Southeast Asian marketplaces, in a single view.

Data collection and privacy

Trust and Compliance

We are committed to earning and maintaining the trust of our customers.

Engagement Management understands that the way you handle your customers’ data has a significant influence on the health and success of your business.

Maintaining a careful balance between privacy compliance and personalization is key to building trust and rapport with your customers—and we have the documentation, certifications, and experience to help you achieve your business goals.