Take the uncertainty out of your sales success. EcommerceIQ is your single source of truth, identifying exactly which factors drive the sales growth or decline. Empower your ecommerce business with the right information and strategically plan your action. Price – among other important factors – contribute to the success of a campaign. EcommerceIQ gives you the power to view and analyze the consumer response to your special price offers at a specific phase of your campaign. With this capability, you’ll be able to adopt a competitive pricing strategy and improve your business’s profitability. An in-depth understanding of your customers’ behavior patterns and preferences is key to developing effective marketing strategies and gaining more conversions. EcommerceIQ can help you understand your customers better to increase the ROI. Track the frequency at which each customer purchases from your brand for the past three months, six months, or 12 months – and analyze the revenue generated over their entire relationship with your company. With this information, we can then determine the next course of action, implement data-driven strategies, and encourage more purchases while rewarding your customers. The direction that will help increase the Customer Lifetime Value. Taking your Royalty Program to the next level. Customers sometimes cancel their orders. Left unchecked and unattended, these can put big dents on your business. Use our solutions to track customers’ cancellation numbers and gain a better understanding of their root causes. Investigating the causes of order cancellations and returns will help your brand improve operational and communication issues to reduce such incidents in the future. As an added bonus, it improves the customer experience and ultimately boosts sales. Are you retaining old shoppers and gaining new ones? Our clients who use our Logistics service already know the value of an ELM dashboard, for it can monitor the Delivery Performance. You get a full view of the trends in your delivery operations, compared with the service level promised to your customer so you can aim for excellence. EcommerceIQ is ready to connect with all your digital marketing channels and tools, whether it is social media, email marketing, or advertising. With all pertinent data collected, you get a clear, unobstructed perspective of each channel’s traffic and conversion rates. Our unified platform offers an overview of marketing costs, impressions, clicks, and click-through rates – be it Facebook, Mailchimp, or Google Adwords.
With EcommerceIQ, you can easily take a deep dive into the analysis of your performance marketing campaigns. Uncover how your product bundling, gift with purchase, or voucher promotions are performing and optimize each campaign based on strategic data points.
Ever wonder what influences your customers’ purchasing decisions? With eCommerceIQ, we can give you answers so you can gain a better understanding of your shoppers’ purchasing patterns. One dashboard gives you a data-based view of your shoppers’ basket size and product groupings to determine spending behavior, and thus your brand can take informed steps toward increasing sales.
Shape your future campaigns by uncovering which of your online channels contribute the most – or the least – to your sales performance. EcommerceIQ takes you on a deep dive through data and analyzes the performance of your brand or product category in each channel. We can help determine the effectiveness of each campaign and the worthiness of your marketing investment.
Are you retaining old shoppers and gaining new ones? With our ecommerce solution, you can keep track of your customers monthly. EcommerceIQ gives you an overview of customer repurchase drivers according to the nature of the product and consumer behavior patterns. Dig deeper and break down the metrics by category, whether it is Gross Merchandise Value, Order, Units Sold, Average Order Value, or AIPO. The capabilities also help you identify the key products and their associated attributes that drive sales.
All your e-commerce analytics in one place KPIs
Gain actionable insights from all aspects of your e-commerce demand generation, sales, and fulfillment operation.
No More Guessing
The Price is Right
Enhancing Your Loyalty Program
Uncover the Root Causes of Cancellations & Returns
Meet Operations Excellence Levels
Take the complexity out of Digital Marketing
Data-driven Approach to Product Bundle Optimization
Discover What Drives Your Customer
Get a Bigger Piece of the Pie
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