The partnership will allow online retailers and customers to integrate services from both companies allowing customers to use the same day pickup & delivery service with the 24 hour self service parcel.
Cross-platform services between InPost and MatDespatch will give shoppers another viable alternative to omnichannel shopping.
Inpost lockers can be found scattered across Malaysia, including selected Petronas petrol stations and Tesco hypermarkets, both of which are easily accessible for the public.
This partnership is vital, as during festive season in Malaysia this week, MatDespatch and InPOST Parcel Lockers will still be operational 24/7. Rosland Mohd Jannes, MD of InPost Malaysia
Other express couriers may stop accepting next day delivery in order to clear backlog from peak season, and some couriers may have restarted delivery on July 12.
A collaboration between logistics companies that offer different scopes of service is a trend that should be emulated across the region to improve the last mile delivery process. Who’s to say that a partnership between Thailand’s locker service Skybox and messenger app Skootar wouldn’t be well received in Bangkok?
A version of this appeared in Post & Parcel on July 11. Read the full version here.